• Free tracked shipping on orders over $75
  • Every piece is crocheted by hand after you order
  • Order by Nov 5 for Christmas delivery

Contact us

Questions before you order, a gift that needs to arrive by a certain date, or wondering where your piece is in the queue? Write to us — a real person answers.

  • Include your order number if you have one
  • Buying for a date? Tell us — we will flag it in the queue
  • Damaged item? Attach photos within 7 days of delivery
  • Email[email protected]
  • Mailing address25 E 40th St, Paterson, NJ 07514, USA
    Office address – not a returns or pickup address.
  • Reply timeWe aim to reply within 1 business day (Mon–Fri).

You can also track your order or read the FAQ.