Questions before you order, a gift that needs to arrive by a certain date, or wondering where your piece is in the queue? Write to us — a real person answers.
- Include your order number if you have one
- Buying for a date? Tell us — we will flag it in the queue
- Damaged item? Attach photos within 7 days of delivery
- Email[email protected]
- Mailing address25 E 40th St, Paterson, NJ 07514, USA
Office address – not a returns or pickup address. - Reply timeWe aim to reply within 1 business day (Mon–Fri).
You can also track your order or read the FAQ.







